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What is the official policy (show License or scan License). I was told by the employees they would be fired if they didn’t scan.
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Answer 1: The phone number for Walgreens is (847) 315-2500. You would think she would say, “one moment sir,” or “I will be right with you,”, or even “how can I help you sir? Another guy walked up from behind her and confused me for another patient’s order and started to talk to me but then the original woman starts to speak up.
Customer service is a big part of the consultation window.
Having said that, is it Official Policy that the buyers’ Drivers License is scanned, rather than simply be shown ?
I am over the age of 60, and my personal privacy is important to me. Some employees will accept the showing of the Drivers License, while other employees insist on having the customer remove the License – so it may be scanned. I am also obviously in my 50’s and have been required to have my license scanned to purchase tobacco. I shouldn’t have to SHOW my license, let alone have my private information SCANNED!
Reply Walgreens Corporate Headquarters 200 Wilmot Road, Deerfield, Illinois 60015 To Whom It May Concern: My name is Martha Smith, and I frequently visit Walgreens located at 2204 Rolling Road for over 12 years.